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Refund & Replacement Policy Summary

Policy Area

Terms & Conditions

 

Coverage Period

30-day full refund from invoice date
1-year limited warranty for replacements

Eligible Reasons

 •Faulty/damaged/inoperable items
• Missing items
• Incorrect size/color/customization
• Product-description mismatch

Non-Eligible Cases

• Refund requests after 30 days
• Change of mind
• Modification requests
• Inaccurate details/mishandling damage

Limitations

Warranty applicable only once per order

Refund Processing

PayPal: 3-5 business days
Credit Card: Up to 10 business days

Return Procedure

“No Need to Return” policy: Submit item photos/details for resolution

Claim Process

1. Contact via designated portal
2. Provide issue description + photos
3. Await confirmation

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